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Verizon 4G network problems caused by latest system update

This is a discussion on Verizon 4G network problems caused by latest system update within the Honeycomb General Discussion forums, part of the Motorola Xoom Honeycomb Forum category; any fix for battery life problem yet? My Xoom has terrible battery life since 4g upgrade...

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Thread: Verizon 4G network problems caused by latest system update

  1. 04-11-2012 05:42 PM #11
    tschirtz
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    any fix for battery life problem yet? My Xoom has terrible battery life since 4g upgrade
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  3. 04-11-2012 06:23 PM #12
    Droid-Xer Admin Icon
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  4. 04-12-2012 11:01 AM #13
    magpiemini [OP]
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    Ok, just spoke to Verizon again, went thru the normal customer service routines of power cycling, etc. They put me on hold while they spoke with Motorola. Now they say there was a misunderstanding and there must be something wrong with my Xoom. There was never a problem with 3.2.6 and there was never an update to fix a problem with 3.2.6 - they want me to send my Xoom to Motorola and promised a fast turn around and I will be up and running on 4G again. Ok, I will... Stay tuned.
    Adios XOOM it has been, well an experience
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  5. 04-13-2012 09:59 AM #14
    magpiemini [OP]
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    This morning I get an email from Verizon stating that Motorola is replacing my Xoom. Hmmm, I will write down all the info on this one and see what really happens.
    Adios XOOM it has been, well an experience
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  6. 04-13-2012 12:13 PM #15
    Pharoah 
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    oh nooose they are stealing your xoom.haha kidding!i wonder what was wrong with it that they are replacing it?
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  7. 04-13-2012 01:03 PM #16
    magpiemini [OP]
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    I am thinking that some of the initial 4g radios did not like the 3.2.6 update. Just a guess.
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  8. 04-16-2012 02:29 PM #17
    magpiemini [OP]
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    Well my Xoom is on its way to Motorola, they said it or its replacement should be back to me on Friday.


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  9. 04-19-2012 09:35 AM #18
    magpiemini [OP]
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    Shipped to Motorola on Monday FedEx overnight (their nickle) and scheduled to arrive today before 3pm from Verizon. Hmmm must be a replacement.

    Edit - Nope, same unit. Verizon just sent the FedEx shipping notification, it actually came from Motorola.

    Service Performed - Repair
    Part - Software

    Still on 3.2.6, nothing has changed as far as the version numbers in Settings are concerned.
    Last edited by magpiemini; 04-19-2012 at 11:35 AM.
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  10. 04-19-2012 03:21 PM #19
    bigdave240 Supporting Member
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    Quote Originally Posted by magpiemini View Post
    Shipped to Motorola on Monday FedEx overnight (their nickle) and scheduled to arrive today before 3pm from Verizon. Hmmm must be a replacement.

    Edit - Nope, same unit. Verizon just sent the FedEx shipping notification, it actually came from Motorola.

    Service Performed - Repair
    Part - Software

    Still on 3.2.6, nothing has changed as far as the version numbers in Settings are concerned.
    Its working ok now? I wonder if they just reflashed it or maybe replaced the radio board. were your apps still on it when you got it back?
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  11. 04-19-2012 03:27 PM #20
    magpiemini [OP]
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    No I did a complete backup and a factory data reset before I sent it in. We are not getting good 4G coverage at my office at the moment so Its hard to tell if it is fixed. I saw it flash to 4G once then back to 3G. I will take it to the Verizon store in a few minutes and let you know. They probably just flashed and reloaded all the default stuff.
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