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Help! BIG problem with XOOM HWI69

This is a discussion on Help! BIG problem with XOOM HWI69 within the Honeycomb General Discussion forums, part of the Motorola Xoom Honeycomb Forum category; Hi, I'm repairing a Motorola XOOM hwi69 (Wifi, although it clearly has 3G port) UK model for a customer. When brought to me, the XOOM ...

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  1. #1
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    Help! BIG problem with XOOM HWI69

    Hi,

    I'm repairing a Motorola XOOM hwi69 (Wifi, although it clearly has 3G port) UK model for a customer. When brought to me, the XOOM was stuck on the animation boot screen and would not leave this (tested left on for 12 hours+).

    Since then, I've spent over 7 hours with it and have had to compile to Android SDK and piddle around with ADB and Fastboot in order to get this device to boot.

    I have reflashed the standard the firmware for this device, (amongst many other methods tried including loading customrecovery, adb push update.zip files to try and get custom firmware etc. rooted device with superuser privilidges yada yada yada) Now back to just default latest firmware from Motorola developer site.

    So the device will now boot (with a slightly different boot animation might I add) however it freezes/ reboots and crashes regularly, 100% unstable. Im working on the basis it's a MZ601 (might I add the Motorola have done a terrible job of labeling these devices and their model number, but I'll hold out for if this product actually gets fixed before I completely slate Motorola and ensure my entire clientbase never buy one of their products again.

    Here are the software details as reported from the control panel within the software OS.

    Help is greatly appreciated and rewarded with backlinks if you want em xD

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  3. #2
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    not sure what you have but when i google HWI69 it says it is a MZ604. there is instructions here to recover it but I am not in any position to tell you it works. I am pretty new to all of this flashing stuff so hopefully someone else chimes in but here is the link:
    [How To] Return To Stock (Wifi-Only HW169)
    Xoom 4G/ Verizon
    Team EOS Jelly Bean Nightlies Rock!

  4. #3
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    So I've managed to install ALL the latest updates which has made it more stable, however it IS still crashing and restarting often.

    New details from the Settings OS:

    Model: XOOM
    Android Version: 4.0.4
    Kernel Version: 2.6.39.4-g42a0480 (android-build@vpbs1 hash 1) SMP PREEMPT Tue Mar 13 15:58:08 PDF 2012
    Build Number: IMM76


 

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