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LogMeIn Ignition keeps disconnecting.

This is a discussion on LogMeIn Ignition keeps disconnecting. within the Motorola Xoom Apps forums, part of the Motorola Xoom Forum category; I installed the LogMeIn program onto my PC, created an account and bought the Ignition app for Xoom. I was able to sync them up ...

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  1. #1
    Xoom Informant
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    LogMeIn Ignition keeps disconnecting.

    I installed the LogMeIn program onto my PC, created an account and bought the Ignition app for Xoom. I was able to sync them up no problem, and i can access my PC from my xoom. However, after a minute or two it will disconnect with the message "Your connection to the remote computer has been lost.". Ive triedndisabling firewall, anti-virus, changing resolution, turning things off/on again .. nothing is working and i cant find a fix even though ive been searching for over 4 hours. Any help would be great!!

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  3. #2
    Xoom Informant
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    Update: LogMeIn supprt told me to try reinstalling the app, which i did, but this hasnt't helped. They said that if this doesnt solve my problem, then it will most liskely be an ISP or network problem and that i should phone their support centre .. although i dont fancy spending money on phone bills to find out that they dont know the cause or something along those lines.

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    If you've uninstalled and reinstalled the app and it's still not working you can try menu>settings>applications>manage applications>all>LogMeIn>clear the data and cache then turn your Xoom off completely and restart. This may or may not help you.



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  5. #4
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    The only time this has ever happened to me with LogMeIn was due to poor connection speed on one end or the other.
    Remember: It's not really yours until you've voided the warranty.
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  6. #5
    Xoom Informant
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    I am running both my laptop and my xoom on the same wifi network. Connection is good/strong.

  7. #6
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    Odd, have you tried any other remote desktop app?
    Remember: It's not really yours until you've voided the warranty.
    "Battle not with trolls, lest ye become a troll; and if you gaze into the Internet, the Internet gazes also into you."
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  8. #7
    Xoom Informant
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    I have previously used an ipod touch app called airmouse, which would simply control the mouse/keyboard of my pc screen over wifi, and that was fine.
    As for LogMeIn, i just installed it on another computer in the house. Using the two computers as a host and client worked fine over wifi, whereas if i used the xoom to control the other pc i had just installed it on, i would get the same problems.

    I guess this means that theres nothing wrong with the network, just that something isn't right with the current app running on the xoom.

  9. #8
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    That is odd as mine will work fine from the same network or remotely.
    Remember: It's not really yours until you've voided the warranty.
    "Battle not with trolls, lest ye become a troll; and if you gaze into the Internet, the Internet gazes also into you."
    Friedrich Nietzsche: A Dynamic Translation

  10. #9
    Xoom Informant
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    So it's not a problem with the network, and the current version of the app should be working fine aswell... Ahh i guess ill end up having to ring them haha.

  11. #10
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    Sorry I wasn't more help... At least we ruled out a couple of possibilities.
    Remember: It's not really yours until you've voided the warranty.
    "Battle not with trolls, lest ye become a troll; and if you gaze into the Internet, the Internet gazes also into you."
    Friedrich Nietzsche: A Dynamic Translation


 

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