• Login:

Welcome to the Xoom Forum - Motorola Xoom Forum.

Register ButtonIf this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed.

Moto dropping ball on 4g LTE upgrade

This is a discussion on Moto dropping ball on 4g LTE upgrade within the Motorola Xoom General Discussion forums, part of the Motorola Xoom Forum category; Ok guys, I called them again, and though my status hasn't changed, it still say RMA Processing, they promise that mine will go out later ...

Page 13 of 13 FirstFirst ... 3 11 12 13
Results 121 to 130 of 130
Like Tree12Likes

Thread: Moto dropping ball on 4g LTE upgrade

  1. #121
    Xoom Lurker
    Member #
    7018
    Join Date
    Jun 2011
    Location
    Wisconsin
    Posts
    19
    Liked
    0 times
    Twitter
    RLJSlick
    Ok guys, I called them again, and though my status hasn't changed, it still say RMA Processing, they promise that mine will go out later today. I sent mine in last Monday. I don't believe for a second.

  2. # ADS
    Ads


  3. #122
    Xoom Lurker
    Member #
    2333
    Join Date
    Apr 2011
    Location
    Louisville, KY
    Posts
    11
    Liked
    0 times
    Ok. Here's my timeline. Mine just shipped at 3:30pm today with a FEDEX Tracking number. It says it will be delivered tomorrow. If so - 5 business days.

    Requested RMA - 09/29
    Received Packaging - 10/03
    Shipped to Eglin - 10/04
    Received in Eglin - 10/05
    RMA Processed - 10/07
    "Sorry" email received - 10/10
    Shipped w/tracking number 10/11

  4. #123
    Super Moderator

    Member #
    4986
    Join Date
    May 2011
    Location
    West Texas
    Posts
    12,110
    Liked
    452 times
    Twitter
    jblalock77
    I envy you.
    Remember: It's not really yours until you've voided the warranty.
    "Battle not with trolls, lest ye become a troll; and if you gaze into the Internet, the Internet gazes also into you."
    Friedrich Nietzsche: A Dynamic Translation

  5. #124
    Rescue Squad

    Member #
    12835
    Join Date
    Aug 2011
    Location
    USA
    Posts
    1,393
    Liked
    126 times
    7 business days for me, would have been never had i not directly called CTDI- Moto jacked this whole process up, and if it would have shipped, it would have went to the wrong state and address. I never would have seen it again most likely

  6. #125
    Xoom Pursuant
    Member #
    1343
    Join Date
    Mar 2011
    Location
    Arizona
    Posts
    741
    Liked
    78 times
    Twitter
    @AZsteelman
    yeah baby - Roxanne is on the way home!
    Post of the year by jdblalock77 "Returned to stock and wiping myself"

    Alcohol may not solve your problems, but neither will milk and cookies!




  7. #126
    Super Moderator

    Member #
    4986
    Join Date
    May 2011
    Location
    West Texas
    Posts
    12,110
    Liked
    452 times
    Twitter
    jblalock77
    Good deal. Now everybody can go to your house and eat up all your snack food.
    AZsteelman likes this.
    Remember: It's not really yours until you've voided the warranty.
    "Battle not with trolls, lest ye become a troll; and if you gaze into the Internet, the Internet gazes also into you."
    Friedrich Nietzsche: A Dynamic Translation

  8. #127
    Super Moderator

    Member #
    4076
    Join Date
    Apr 2011
    Location
    Savannah area of Coastal Georgia, USA
    Posts
    2,415
    Liked
    283 times
    Twitter
    fish1552
    Quote Originally Posted by rive View Post
    Moto jacked this whole process up, and if it would have shipped, it would have went to the wrong state and address. I never would have seen it again most likely
    Curious to know how the address got entered wrong if you had to initiate it? Could it be from the multiple RMAs you had at the same time causing confusion maybe?

    Was the condition the same as when you shipped?

    >> Xoomin' <<
    What is rooting: the advantages/disadvantages | Set-up ADB | Need Help? Post Here | ADB Commands for Newcomers | Boot Animation Requests
    Remember to post the solution that worked to solve your problem so you can help others with their problems later.








  9. #128
    Xoom Pursuant
    Member #
    1343
    Join Date
    Mar 2011
    Location
    Arizona
    Posts
    741
    Liked
    78 times
    Twitter
    @AZsteelman
    Quote Originally Posted by jblalock77 View Post
    Good deal. Now everybody can go to your house and eat up all your snack food.
    well, sorta bad timing...my wife is coming back home (after being gone for over 6 weeks) for two days...about the same time Roxanne gets back. I've got to find time to root Roxanne and load her back up and well...basically the same to the other woman...??? I'll be more than a little distracted by both!
    Post of the year by jdblalock77 "Returned to stock and wiping myself"

    Alcohol may not solve your problems, but neither will milk and cookies!




  10. #129
    Super Moderator

    Member #
    4986
    Join Date
    May 2011
    Location
    West Texas
    Posts
    12,110
    Liked
    452 times
    Twitter
    jblalock77
    Good luck.
    Remember: It's not really yours until you've voided the warranty.
    "Battle not with trolls, lest ye become a troll; and if you gaze into the Internet, the Internet gazes also into you."
    Friedrich Nietzsche: A Dynamic Translation

  11. #130
    Rescue Squad

    Member #
    12835
    Join Date
    Aug 2011
    Location
    USA
    Posts
    1,393
    Liked
    126 times
    Quote Originally Posted by fish1552 View Post
    Curious to know how the address got entered wrong if you had to initiate it? Could it be from the multiple RMAs you had at the same time causing confusion maybe?

    Was the condition the same as when you shipped?

    >> Xoomin' <<
    the xoom shipped under the correct rma, there was confusion on the part of moto regarding fedex, when i didnt recieve the initial shipping package, i contacted moto. moto blamed fedex for not picking it up, fedex blamed moto for not scheduling the pickup. he said he would generate a new rma to have it resent to me, his supervisor called two hours later and stated the rma would not change, and that I should receive the shipping package on Monday- which I did.

    BUT a second rma was created anyways that shouldnt have been- this rma had a zeroed out mdn, and address for state of florida. the original rma had the correct mdn, meid, address and the right state. all subsequent rma's were an attempt to correct the second generated rma

    moto left multiple rma's open (1st, the 2nd, and the 3rd)


    device was unable to process with multiple rma's
    Last edited by rive; 10-13-2011 at 03:17 PM.


 
Page 13 of 13 FirstFirst ... 3 11 12 13

Remove Ads

Ads

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Similar Threads

  1. Sphero - Robotic ball
    By Bazar6 in forum Off-Topic Forum
    Replies: 4
    Last Post: 09-27-2011, 06:16 PM
  2. Dropping a pin in Google Maps
    By celticxoom in forum Motorola Xoom Apps
    Replies: 7
    Last Post: 08-23-2011, 12:45 PM
  3. Xoom Dropping Wifi
    By sixteen12 in forum Motorola Xoom Apps
    Replies: 2
    Last Post: 06-20-2011, 11:24 AM
  4. Best Buy may drop the ball tomorrow
    By Garemlin in forum Motorola Xoom General Discussion
    Replies: 64
    Last Post: 03-27-2011, 10:21 PM
  5. Chalk Ball Lite
    By wicked in forum Motorola Xoom Games
    Replies: 6
    Last Post: 03-14-2011, 12:09 AM

Search tags for this page

damage motorola xoom lte update
,
forgot rma slip sent in xoom
,

motorola xoom 4g

,

motorola xoom 4g update

,

motorola xoom 4g upgrade

,
motorola xoom lte
,
motorola xoom lte rma
,

motorola xoom upgrade packing slip

,
motorola xoom upgrade status
,
motorola xoom upgrade tracking
,
the sim card is missing xoom lte
,

xoom 4g update

,

xoom 4g upgrade

,

xoom 4g upgrade tracking

,

xoom lte upgrade

,

xoom shipping after upgrade

,

xoom upgrade

,
xoom upgrade fedex box
,

xoom upgrade packing slip

,

xoom upgrade status

Click on a term to search for related topics.