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RMA Number? Tracking Number?

This is a discussion on RMA Number? Tracking Number? within the Motorola Xoom General Discussion forums, part of the Motorola Xoom Forum category; Some of you are speaking of RMA numbers for the 4G upgrade. I went thru the website and now have my box to return the ...

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  1. #1
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    RMA Number? Tracking Number?

    Some of you are speaking of RMA numbers for the 4G upgrade. I went thru the website and now have my box to return the Xoom for the upgrade but I have never seen an RMA number. Where/when did you receive that?

    What tracking number changed?
    Last edited by magpiemini; 10-03-2011 at 12:28 PM.
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  3. #2
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    You receive it when you sign up to have the box mailed to you. You should have an email after the process that you can print.
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    Nope was not in the email sent to me but I did find it on the box in very small print.
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    Quote Originally Posted by magpiemini View Post
    Nope was not in the email sent to me but I did find it on the box in very small print.
    you are supposed to print out the email they sent you and send it inside the box. the second page has the rma number on it. It should have your name and address on it and the RMA-xxxxxxxxxx_SN- your meid # on it at the bottom of the second page. It will be the email that Motorola sent you not the fedex email.
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    Quote Originally Posted by bigdave240 View Post
    you are supposed to print out the email they sent you and send it inside the box. the second page has the rma number on it. It should have your name and address on it and the RMA-xxxxxxxxxx_SN- your meid # on it at the bottom of the second page. It will be the email that Motorola sent you not the fedex email.
    ditto what bigdave said. I printed two copies of the confirmation e-mail they sent me when I registered and put one copy in the box.

  7. #6
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    Quote Originally Posted by bigdave240 View Post
    you are supposed to print out the email they sent you and send it inside the box. the second page has the rma number on it. It should have your name and address on it and the RMA-xxxxxxxxxx_SN- your meid # on it at the bottom of the second page. It will be the email that Motorola sent you not the fedex email.
    Nope never got one, all I got was an email from FedEx that the box was coming. The RMA number is on the Fedex box and also on the envelope that is used to send it to Motorolla.
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  8. #7
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    I also copied down the FedEx tracking number on the envelope to go back so I can watch it get there tomorrow morning.

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    Quote Originally Posted by magpiemini View Post
    Nope never got one, all I got was an email from FedEx that the box was coming. The RMA number is on the Fedex box and also on the envelope that is used to send it to Motorolla.
    just to be on the safe side if you haven't sent it yet write it on a piece of paper and put it inside the box or even tape it to the tablet. Just in case the box gets separated from the envelope.
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    I took a picture of the RMA number and will put a copy in the box with the Xoom, thanks
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    Oops. Uh oh!? I did not know to print that email out and stick it in the box with the xoom.
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