Lack of warranty because I purchased on eBay?! and quick tethering question

[claudermilk]

now...since when does the place of purchase dictate whether or not an item is covered by warranty? if moto's own system says my unit is warrantied, don't they have to honor that? i'm confused. i replied to them again, asking this same question. do you think i should follow up with a call to their customer service line? or am i fighting for a lost cause?

Apparently you have not purchased any camera or audio equipment in the last few years. That is typical for those markets as well. You only get the warranties when purchasing through authorized resellers. In fact, for just about any electronic equipment I would assume this is the arrangement.. It is usually clearly stated on the manufacturer's sites, and is why you see so many online retailers making a big deal about being authorized--retaining the warranty through them is a sales advantage. So in answer to the question: yes, it's a lost cause IMHO.

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[ZoomZoom]

I'm thinking that may be true for "new" equipment. However, most of these Xooms are refurbs and the "refurb" can be done at different places, I think. I bought a refurb Xoom at Woot.com (I don't think it is "authorized" reseller) with the 1 year Moto warranty because the refurb was done by Moto (e.g. scandel that they did not wipe them of the previous users data). Most of the other refurbs come with a 90 day at best warranty but I don't know who provides the warranty. I always assumed the manufacturer but it may be the reseller (basically worthless unless DOA??). I have to pay more attention to that in the future!

[tangers40]

What if you don't tell them you gott it from ebay? My pal gave me mine - what a good friend

had i known that would be an issue, i wouldn't have told them. but oh well. i will call them this afternoon when i get home and order one. not a big deal if it only costs a buck.

[tangers40]

Apparently you have not purchased any camera or audio equipment in the last few years. That is typical for those markets as well. You only get the warranties when purchasing through authorized resellers. In fact, for just about any electronic equipment I would assume this is the arrangement.. It is usually clearly stated on the manufacturer's sites, and is why you see so many online retailers making a big deal about being authorized--retaining the warranty through them is a sales advantage. So in answer to the question: yes, it's a lost cause IMHO.

i have purchased plenty, but admittedly, this is my first refurb purchase. i was working off assumptions that are apparently wrong. i thought the warranty covered the item itself, not the purchaser.

[alexn]

It depends on who provides the warranty - some 3rd party ones will be transferable.

[Lesismore]

You would only need the SIM card if you planned to ever operate the Xoom on VZW's LTE network on a shared or separate data plan. I would just use FoxFI w/proxy and WIFI hotspot off the Droid 4's LTE. That's what I do with my Droid Bionic. Or you can tether with Bluetooth with PDANet 3.5. But WIFI is faster.

I can vouch that FoxFi works well (on my Bionic), only that it can take 30-45 seconds to connect.

The most important thing to remember though, is that if you plan to tether from the Droid 4 (as ZoomZoom suggests), and unless you have the Unlimited plan, it would still be pretty costly. I DO HAVE the unlimited plan on my Bionic, and using it as a hotspot for my Xoom to WiFi from, used 45 GB last month. That was only watching the occasional Netflix movie, and Pandora most all night.

[ZoomZoom]

Yeah, I only tether or use LTE in a pinch, when no wifi is available. Pretty rare these days not to have wifi most places.

[PoodleDoo]

Exactly the same thing happened to me, so I called dailysteals and was told that the warranty they specify (90 days) is from them, not from Motorola.
I was going to order the SIM tray, but I got a cover and the SIM hole is covered by it.

[tangers40]

I can vouch that FoxFi works well (on my Bionic), only that it can take 30-45 seconds to connect.

The most important thing to remember though, is that if you plan to tether from the Droid 4 (as ZoomZoom suggests), and unless you have the Unlimited plan, it would still be pretty costly. I DO HAVE the unlimited plan on my Bionic, and using it as a hotspot for my Xoom to WiFi from, used 45 GB last month. That was only watching the occasional Netflix movie, and Pandora most all night.

good to know, thank you. i will only tether when absolutely necessary, also. i bought the tablet to begin with since i just started pharmacy school, and there's tons of reference apps (like Clinical Pharmacology) that i will need to use throughout my schooling and when i go on rotations starting this summer. i can't always guarantee there will be wifi available at wherever i'm doing a rotation at, so i would like to be able to tether at those times if needed. so pretty infrequently, really. the rest of the time, i'll be using wifi.

and no, we're losing our unlimited data plan when we upgrade this weekend i think that's about the stupidest thing verizon's ever done, but that's neither here nor there.

[tangers40]

Exactly the same thing happened to me, so I called dailysteals and was told that the warranty they specify (90 days) is from them, not from Motorola.
I was going to order the SIM tray, but I got a cover and the SIM hole is covered by it.

my cover leaves the hole wide open, so i ordered one today. came to $5 with shipping. i'm also going to attempt to get a partial refund from dailysteals for the amount it cost me to order a part they never mentioned would be missing from my item. i opened a case with ebay. we'll see what happens....the least they can do is deny it.