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My Motorola Xoom 1 wont start

This is a discussion on My Motorola Xoom 1 wont start within the Motorola Xoom General Discussion forums, part of the Motorola Xoom Forum category; Originally Posted by ZoomZoom Do you remember how it fell? Pretty hard? Smack on the back, on the side with the power button, etc.? No ...

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Thread: My Motorola Xoom 1 wont start

  1. #21
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    Quote Originally Posted by ZoomZoom View Post
    Do you remember how it fell? Pretty hard? Smack on the back, on the side with the power button, etc.? No damage to the outside? There is a "how to open/take apart" page somewhere and maybe you could see what circuitry is near the impact point. I don't know if I'd spend anymore time or money on it unless you have important info on it. I've seen the Xoom+4GLTE for $179 refurb if you are interested in that. Or maybe you just want to move on.
    I didn't see it fall. I heard it hit the floor and when I came into the room, saw it on the hardwood floor, face down. It could have landed directly on the face, or could have landed on an edge and the onto the face. It's in a rubber backed case, but the glass is exposed.

    It does not have any visible damage. Looks pristine. It's frustrating because it charges and someone posted a while back about charging being part of the Android OS so therefore it must not be bricked.

    I may go for the $199 to repair it from Motorola as I have some stuff on there I'd like to get off.

    Been looking at Google Nexus 10 and Samsung Galaxy Tab 2 & 3 but all leave something to be desired. I like the external SD card feature.

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  3. #22
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    Quote Originally Posted by ElVee View Post
    I didn't see it fall. I heard it hit the floor and when I came into the room, saw it on the hardwood floor, face down. It could have landed directly on the face, or could have landed on an edge and the onto the face. It's in a rubber backed case, but the glass is exposed.

    It does not have any visible damage. Looks pristine. It's frustrating because it charges and someone posted a while back about charging being part of the Android OS so therefore it must not be bricked.

    I may go for the $199 to repair it from Motorola as I have some stuff on there I'd like to get off.

    Been looking at Google Nexus 10 and Samsung Galaxy Tab 2 & 3 but all leave something to be desired. I like the external SD card feature.
    Yeah, I like the build quality of the Xoom. Samsung's are too plasticy. At this point, I don't mind the hardware and performance of the Xoom at all. I'd say flash another ROM but you can't get into recovery mode. Plus you would lose your data. I would say the $199 would be worth it if they don't lose any data, e.g. it is the button or battery connection. I was just wondering if the Xoom was active when it fell, e.g. getting an email, updating, or something. I suppose that would corrupt the OS somehow. Hope that didn't happen. Most people are able to get it to boot in your situation with the Vol+ and power keys. But it if isn't getting any juice or the software is toast, I guess it can't. Post back if they tell what is wrong with it. I'd be interested to know.

    I'm kinda liking the Sony Xperia Z if it wasn't so expensive:

    http://reviews.cnet.com/tablets/sony...-35618809.html
    http://www.sonymobile.com/global-en/...eria-tablet-z/

    You can take a bath with it!
    Last edited by ZoomZoom; 07-29-2013 at 06:30 PM.

  4. #23
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    Quote Originally Posted by ZoomZoom View Post
    Do you remember how it fell? Pretty hard? Smack on the back, on the side with the power button, etc.? No damage to the outside? There is a "how to open/take apart" page somewhere and maybe you could see what circuitry is near the impact point. I don't know if I'd spend anymore time or money on it unless you have important info on it. I've seen the Xoom+4GLTE for $179 refurb if you are interested in that. Or maybe you just want to move on.

    Edit: You might try posting here at the official Moto support forum. The mods apparently have ability to contact/consult with service reps to determine if user fixable or not. Worth a shot.
    https://forums.motorola.com/hives/9a5441a7f6/summary
    Posted on Motorola forums (https://forums.motorola.com/posts/b9d6366e77)

    Thanks for the tip.

  5. #24
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    Xoom returned from Motorola repair. Problem was Power Control Operation. Part 26006512001 shld, cpcap, crs, .13mm


    Working like a charm. Very relieved.


    Thanks for all the help.

  6. #25
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    Thanks for the update. I'd recommend an Otterbox case but they are hard to get now. Mine's in one but I haven't dropped it yet. Knock on wood. Didn't help much but glad it wasn't anything simple that we missed.

  7. #26
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    I'm having the same problem, my tablet has been taking a while to turn on for a few weeks now. I don't think that it's the power button because when my Xoom has been turned on the button has been working fine. I have tried all the methods on here too and they don't seem to be working. Please help

  8. #27
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    Me too,
    My Xoom Wifi has been dead for ages. Charges (white light then green) no joy. All button combos hard reset, soft reset nothing. Local repair (Tech Centre) they're online and collect locally couldn't even repair it as they said they couldn't identify anything wrong. Hmmmm. So, the guy above appears to have got it sorted through Motorola but for how much?! Unless you have found a fix?

  9. #28
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    Starting up dead XOOM tablet

    I ran into the problem of the XOOM tab not responding to start up...no screen light up with M. Tablet has been working, but after a bunch of updates, went down and out.
    I tried all the start up tricks. Even took apart the unit and even took out the the charge port and cleaned it.
    So, I went through all the forums of course.
    I found that the charge was ok on the battery. While case was open, I used a volt meter and checked the two screw tops that come off the battery. Full charge.
    After a day...and totally frustrated, I had a hunch to try an old trick. The unit is always attached to the battery. So, by using a #5 torx screw driver and being very careful, I unscrewed the long brass lead on the battery. And being careful not to cross circuit anything, used a piece of stiff plastic to lift the brass strip off the connector. This would disconnect the battery. I left it like that for a minute or two, then carefully re attached and screwed down the strip with the #5 torx. I did not have to hard boot...just hit the on button and the Xoom responded as normal.
    I have a feeling this just may have given the circuit board a rest from being scrambled and allowed a reset. Not, for everyone...but a last minute thing you might try when all else fails.


 
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