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My Motorola Xoom 1 wont start

This is a discussion on My Motorola Xoom 1 wont start within the Motorola Xoom General Discussion forums, part of the Motorola Xoom Forum category; i didn't use my xoom for 4days. as usual i though i should charge it first , well the light was white , and i ...

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Thread: My Motorola Xoom 1 wont start

  1. #1
    Xoom Lurker
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    Question My Motorola Xoom 1 wont start

    i didn't use my xoom for 4days. as usual i though i should charge it first , well the light was white , and i waited for it to become green.
    but what ever i do , its not turning on , i tried power + volume up and power + volume down ,too.
    nothing happens.
    there is no motorola se
    rvices in my area, i have to fix it myself , so guys , please give a good solution, thanks

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  3. #2
    Xoom Informant
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    broken power button maybe?try charging it again and leave it charging fo 30 minutes more after full charge then try again.oh and welcome to forum

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    Quote Originally Posted by ali_minavand View Post
    i didn't use my xoom for 4days. as usual i though i should charge it first , well the light was white , and i waited for it to become green.
    but what ever i do , its not turning on , i tried power + volume up and power + volume down ,too.
    nothing happens.
    there is no motorola se
    rvices in my area, i have to fix it myself , so guys , please give a good solution, thanks
    Welcome to the forum. Glad you decided to join us. Like deathfreas said charge until the charge indicator turns green and then another 30 minutes. Now attempt a soft reboot, press and hold the power button and the volume up button together until the Xoom starts to reboot, then release them both.



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  5. #4
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    I've charged it for 6 hours , i tried everything you said , nothing happens.
    any other suggestion beside these 3 buttons ?

  6. #5
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    what do you mean broken power button ??
    ..
    i've tried every possible things , i've seen in this forum . none of these 3bottons work , i guess.

  7. #6
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    1. leaving it plugged in for ac power, power up BP. hold volume up and volume down and power all at same time till you see "powering on BP" (ps-this will take you into the programming menus via "Field Utils" app...code is 000000)

    if screen remains black/unresponsive proceed to next


    2. then try to connect it via usb to pc see if files are accessable (be sure to have moto drivers installed) hold power and volume up till M logo

    if Xoom not detected, try:

    3. get a $5 mini hdmi cable, connect it to a hdmi enabled tv. keep it plugged in ac, set tv to proper hdmi selection, hold xoom volume up and power buttons at same time for 15 seconds.


    4. try sdk_tools and fastboot options this will resolve whether Xoom actually boots/powers on, and allows factory data reset to fix software corruption boot issues if they exist
    (see Xoom Software Downloads)

    use command:
    fastboot oem unlock

    5. report finding back for further troubleshooting. this will test battery failure issues/and screen issues/booting and motherboard issues


    note- ac power bypassses battery issues
    note- hdmi bypassses screen issues
    Last edited by rive; 04-06-2013 at 03:42 PM.
    deathfreak likes this.

  8. #7
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    No luck with steps 1 or 2 so off to buy cheap HDMI cable. Re your step 4..went to your Software Download site but not sure where to go from there. I must have what is now called 602 as my original Xoom upgraded to 4G but names of 2 available downloads don't indicate what they do. What am I missing?

  9. #8
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    the software build version for your MZ602 ( all black xoom) verizon branded 4g lte doesnt matter. all you need is the sdk tools and then to run the flashboot oem unlock command to force a factory reset, and see if the xoom is operable (hdmi cable will only work for you if it is a screen issue. if your tablet wont boot your sol)

    if your mz602 is DOA, your option is to send it into Motorola for out of warranty repair, or here: http://www.portatronics.com/index.ph...185flqdb71r0q1
    Last edited by rive; 04-11-2013 at 06:32 PM.

  10. #9
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    Quote Originally Posted by rive View Post
    all you need is the sdk tools and then to run the flashboot oem unlock command to force a factory reset, and see if the xoom is operable
    How to do that ?

  11. #10
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    Quote Originally Posted by ali_minavand View Post
    How to do that ?
    see post #6 4.


 
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