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Woke up this morning and Xoom won't turn on.

This is a discussion on Woke up this morning and Xoom won't turn on. within the Motorola Xoom Help forums, part of the Motorola Xoom Support Forum category; Everything was working just fine last night, but today the Xoom won't turn on. It will not even take a charge. I've had it plugged ...

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Thread: Woke up this morning and Xoom won't turn on.

  1. #1
    Xoom Lurker
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    Woke up this morning and Xoom won't turn on.

    Everything was working just fine last night, but today the Xoom won't turn on. It will not even take a charge. I've had it plugged in for the last few hours and still nothing. Verizon is going to send me a box to send it back to Motorla to fix it, but I was wondering if anyone had any suggestions in the mean time.

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  3. #2
    Agent Xoom
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    Do a hard reset! Press the volume button all the way up and the on button at the same time. I have had this happen too, and this worked. Actually, it's called a *Forced Reboot* discussed in the Trouble Shooting on pg 21 of *Master Your Device* booklet/User manual. I'm betting it will turn on for ya Verizon techs need to steer customers to that before they advise sending it back in.
    Last edited by kris; 03-16-2011 at 12:51 PM.

  4. #3
    Xoom Lurker
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    OMG that worked!!!!!

  5. #4
    Agent Xoom
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    I told ya!!!

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    Beat me to it

  7. #6
    Agent Xoom
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    Call Verizon back and tell them that they need to have their customers to try this FIRST, before having you send the device in.

  8. #7
    Xoom Lurker
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    On the phone with them now.

  9. #8
    Agent Xoom
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    I speak from experience as the same thing happened to me when my 1st Xoom was one week old. Went to sleep, and I could not get it to turn back on. Then, I read somewhere on this forum about the Forced Reboot .. and that woke me up .. lol .. The other day, my Xoom would not turn on and I did the Reboot ..came right back up.

  10. #9
    Xoom Lurker
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    Did the battery just get to low for the unit to respond?

  11. #10
    Agent Xoom
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    No. Mine had a full charge.


 
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