Google Play crashes

[ChazE911]

I have a new(to me) refurbished Xoom that I picked up from DailySteals. When I go the the App Store, it upgrades to Google Play, but then Google Play crashes every time I open the app. I can delete the new app and go back to the App Store, download a couple of apps before it automatically upgrades me to Play and I have to repeat the cycle.

I'm running 3.1 (haven't been able to update Android to ICS yet, but that's a sifferent post...)

Thanks!

[Ads]

[Castorshells]

What model of Xoom did you get?

[ChazE911]

What model of Xoom did you get?

Not exactly sure how to answer (See my separate post that you also replied to...)

It's a WiFi/Verizon 3G.

[johnny cizzle]

after it updates to the new Google play store go into your settings. Then go Into apps, then all apps, then go to Google play store and clear data, then try to open it.

[AlexP]

I also have just bought a Xoom, 3.1, Model MZ604, refurbished

After downloading a few apps from the market, there's an automatic update to the Play Store
and then each time i try to install an app via the market or the Play Store it repeatedly keeps on crashing and restarting.
I have
- stopped the Play Store in the application management
- deleted its data and cache

didn't work.

I have reset the xoom with factory setting, but the problem reappeared after i downloaded a few apps.
I also checked the system updates, downloaded and applied the latest one. Problem stays the same.

I cannot install any app at the moment.
Which renders the tabler pretty much useless.

Please advise.

[ggrant3876]

I also have just bought a Xoom, 3.1, Model MZ604, refurbished

After downloading a few apps from the market, there's an automatic update to the Play Store
and then each time i try to install an app via the market or the Play Store it repeatedly keeps on crashing and restarting.
I have
- stopped the Play Store in the application management
- deleted its data and cache

didn't work.

I have reset the xoom with factory setting, but the problem reappeared after i downloaded a few apps.
I also checked the system updates, downloaded and applied the latest one. Problem stays the same.

I cannot install any app at the moment.
Which renders the tabler pretty much useless.

Please advise.

Welcome to the forum. Glad you decided to join us. Go to menu>settings>apps>all>google play>see if there's an option to uninstall update. Is so uninstall and reboot.

[zigackly]

Another thing which sometimes helps with the Google Play Store is to clear the Google Services Framework at the same time, so if what ggrant suggested doesn't work, try these steps instead:

1. Go to Settings->Apps then swipe across to the ALL tab
2. Scroll down to Google Play Store, and select it.
3. Clear cache, then Clear data, then Force stop.
4. Press the back button.
5. Scroll down to Google Services Framework, and select it.
6. Clear cache, then Clear data, then Force stop.
7. IMMEDIATELY reboot by holding down the power and the volume up button simultaneously.