Got a brand new or refurbished XOOM?????

[deadmeat273]

Hello to all the XOOM owners,

I am totally new to XOOM, got question, I just bought one from ebay, and was told was brand new but I think it is refurbished. Why?

When I check the motorola web site Motorola XOOM and it show the xoom warranty will expires at 06/20/2012 (today is 08/02/2011, also the xoom claimed never power on and getting on the internet), wondering how the warranty is left less than a year (365 days), if it is a brand new never used xoom, it should have 365 days right? How come it is showing the warranty will expires 06/20/2012, must be someone registered it on 06/21/2011, right?

I got some information from the box
SKU: 00001NARGNLX
Seq#: 0000689511
3/20/2011 2:56:10 PM L19
(I believe those are manufacture product number or something)

On the Xoom, the Android ver is 3.0.1
As I understand, it should be 3.0 as a completely brand new right? Other than that, it should be either rooted or refurbished, right?

Need some owners to help, do I get ripping off for a buying a fake brand new XOOM.

Thanks everyone!

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[ggrant3876]

Welcome to the forum.Version 3.2 is currently being sent out to the US wifi Xooms. When I registered my Xoom the warranty expired 14 months after I bought it, didn't make any sense to me. With the warranty expiring 10 months after you got it I would say it was either refurbished or slightly used.

[jblalock77]

Welcome to the forum. When I purchased my Xoom it was already on 3.01.

[deadmeat273]

I can clearly see the USB port had been plugged before (it left some scratches on it), is it a very clear evident for saying someone did used it? or it may be scratched by the manufacturer?

What else I can check, if it is brand new never used?

[ggrant3876]

I guess you could call Motorola customer support, explain your problem and see if they can tell when and who registered it.

[jblalock77]

I guess you could call Motorola customer support, explain your problem and see if they can tell when and who registered it.

That'd probably be the best bet.

[deadmeat273]

Contacting to Motorola should be the best way, but want to see if there anyone can give me more ideas as what I got.

Calling to Motorola is another time challenging for me cause their hot line is always busy (for English please press 1, then for ##@@## please press ##, then for %%^^$$ please press ##.........)

[ggrant3876]

There's nothing you can tell from the settings unless it's rooted and for that you need to go to about tablet and see what kernel you have. If it's got a hacked kernel you either got a refurb or used Xoom.