My Xoom won't connect to my Wi-Fi network during set up
I just got my Wi-Fi Xoom today and it will absolutely not connect to my network during set up. I went out to dinner and came back and the message "Connecting can take a few minutes..." was still displayed on the screen. The SSID security code is correct. I restarted the Xoom and same thing. Any ideas? I'm a little frustrated since I can't even complete the set up. By the way, the Wi-Fi signal is strong here (I am using the same signal for my laptop to type this message).
03-30-2011 09:19 PM
does your wifi happen to be adhoc?
i'm not sure, but I don't think the xoom will connect to this type of wifi.
Are you sure none of the letters in your security code is capitalized? I had trouble connecting at a friend's house til I remembered they use a capital letter in their pw.
I was on the phone for 45 minutes with level 1 and 2 Moto tech support and the only way we could get my Xoom to connect to my W-Fi network was removing the security altogether. We tried all different encryption options and none of them worked. We even restored the device to its original factory settings.
Originally Posted by dezymond
I am using 26 character WEP. so the case-sensitivity should not matter, but I tried your suggestion. No joy. By the way, all my other devices, laptops, Nook, DX, blu-ray player, all have zero issues connecting.
In the end, the level 2 tech support guy recommended that I return the Xoom to the point of purchase. That would be Costco. I will do that after work tonight unless someone can offer any other suggestions.
Bummed. My Apple fanboi co-workers will be making fun of me today.
Last edited by 4Dandroid; 03-31-2011 at 06:12 AM.
Reason: Added one troubleshooting step attempted
I fixed the issue. In my router settings, I deselected the "b/g protection" box and they security code was in two fields in the advanced settings. I cleared one. I am now connected to my home network.
I have the same issue as you. I am using WEP. I removed any passwords and still cannot connect.
Originally Posted by 4Dandroid
I bought mine at Costco as well...today. And...I will be harrassed at work by fanboys as well.
What a pain.
I am using a USR8054...I am at a loss.
Since you can't even connect after removing the security, maybe trying calling their tech support. Can you see your network and any others?
Originally Posted by beefer
I have tried with and without security. I can see other networks (security enabled).
Originally Posted by 4Dandroid
Since other devices connect with no issue...figured it's not my router.
Alrighty...big update. Spent a SOLID 5 hours on this.
I reset my USR8054 to factory settings...and then I was able to successfully get the latest driver (from 2005 LOL).
XOOM saw it immediately and connected. Hooray. Added a 64-bit WEP key...connected no problem.
I then spent a huge amount of time trying to get the USR8054 setup as an Access Point...as I had it before. Could not for the life of me get it done.
So...my setup now is a Linksys VoIP router (192.168.15.x). My WiFi router is plugged into the Linksys and has it's own network (192.168.123.x).
My main server (and anything hardwired) goes into my Linksys. Any wireless devices have the 192.168.123.x range...which I do not care about. I have a desktop upstairs with a USB WiFi device. It can see my main server by IP only (before I could use server name). I am fine with this as my server has a static IP.
The only downside is for me to get to the USR8054's web configuration...I have to use a device that is on it's network OR plug my server temporarly into it. This sucks...BUT now that everything is working...I will hardly go into it.
I wish I could get it back to being an AP...but I give up.
If someone has a trick for my main server (Linksys) to be able to see the config page of the USR8054...that would be great.
Also share any other comments in case I am completely lucky that this all even works.
I am in a hotel right now and I can connect my laptop and my iPod. My Xoom cycles thru connecting and obtaining an IP. It will not connect. I have removed the access point and tried to reconnect. Good grief!
I use WPA2-PSK [AES] and have no issues.