Very warm brick

[hapkato]

Last night my Xoom wifi was working fine. This morning, it isn't.

Symptoms:
1. Stuck at lock screen, and the screen is unresponsive.
2. This persists after a "hard reboot" - power + volume up
3. Whether charging or not, the lower bevel (the one opposite the "Motorola" text) is VERY hot. I've had it sitting on a laptop cooler all morning, and it is still warm, and if I take it off the cooler, it gets hot, fast.
4. Charging seems really slow. For some odd reason, it was at 7% this morning, from ~90% last night when I left it. After better than three hours on the charger, it was at 57% (and stupid hot).
5. When trying the manual factory reset, I get stuck at either "enabling fastboot (something or other)" or "Starting RSD protocol support 0" - and I can get no further.
6. Power consumption: After less than an hour of fooling around with it, it's gone from 57% to 0%

This is a stock, non rooted Xoom.

With the heat issue, I've pretty much decided the thing needs replacement. My problem is, I am unable to do the soft or hard factory reset. Is there any other way to clean my data off it before handing it back to who knows who at Motorola?

[Ads]

[tp76]

This sounds like you have a defective model, I would take it back to your purchase place -

Edit: I see you already came to that conclusion...did you buy it from Moto direct ?

[hapkato]

Costco. Very easy to return; I'd just hoped to return it sans data.

[dezymond]

yup sounds like a bricked unit. return it and get yourself a new one

[goldsworthy]

That once happend to one of my computers! it set off every smoke detector in the house! I think the cause was too much porn! LOL

[DrivetheGreen66]

Agree with the defective device.

Sent from my Xoom!
In a world of doesn't... Droid does!!!

[hapkato]

Posting a quick thx to the forum from my new (fully encrypted) xoom. :-)

[Droid-Xer]

Hopefully this ones issue free.

[David]

Glad to hear you got a new Xoom! Be careful with your new [hopefully cold] baby.

-dave

[Ollie]

I was thinking about encrypting as well, but it says you have to wipe it to remove the encryption. Not a big deal I guess.