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Unable to transfer movies to internal storage :-(

This is a discussion on Unable to transfer movies to internal storage :-( within the Xoom Rescue Squad Help forums, part of the Motorola Xoom Support Forum category; To transfer movies from my laptop to my Xoom I usually just plug the transfer cable in and can then drag and drop the files ...

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  1. #1
    Xoom Informant
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    Question Unable to transfer movies to internal storage :-(

    To transfer movies from my laptop to my Xoom I usually just plug the transfer cable in and can then drag and drop the files onto my Xoom without any problems. I replaced my laptop this weekend and have been trying for the last hour to transfer some movies but am unable to! I keep getting the error:

    The device has either stopped responding or has been disconnected. Although this device supports video files, or does not support .mp4 files. If possible, use a media program that can convert the file before copying it. Stop Copying or Skip this file

    All the movies on my Xoom are in MP4 format so I don't knwo why they all of a sudden won't transfer. I tried copying a few MP3's over to check the transfer process and they came over just fine.

    Any ideas?!
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  3. #2
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    Did you install to Moto Xoom drivers on your new laptop?



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  4. #3
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    Yes I installed the Motorola drivers. Just tried copying some MP3's over and those also failed! The cable needed for thsi IS just a regular Micro USB to USB correct? I don't recall if one came with my Xoom but I am using the one that came with my HTC Desire HD which I would presume to be the same....

  5. #4
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    I know when you root the Xoom they say you need the one that came with it. You might try a different cable and a different port to plug it into.



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  6. #5
    Xoom Informant
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    I have tried all the ports and still no luck. I will see if I can find the original cable that came with it...

  7. #6
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    Another thing to try is unplugg your Xoom and reboot the Xoom and PC, after both reboot plug back in and try again.



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  8. #7
    Xoom Informant
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    tried and no joy

  9. #8
    Xoom Informant
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    I located the original cable that came with my Xoom this morning and it worked!!! Must be soemthing slightly different about the motorola cable compared to a regular one!


 

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