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First Problem

This is a discussion on First Problem within the Xoom Rescue Squad Help forums, part of the Motorola Xoom Support Forum category; Hi, Thanks for the warm welcome. I've come across my first problem.... I am trying to download a mp4 via the USB cable and I ...

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Thread: First Problem

  1. 05-04-2011 02:58 AM #1
    Maxj2000 [OP]
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    First Problem

    Hi,
    Thanks for the warm welcome.

    I've come across my first problem....
    I am trying to download a mp4 via the USB cable and I get a "the device has either stopped responding or has been disconnected".

    Help please
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  2. 05-04-2011 02:58 AM # ADS
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  3. 05-04-2011 03:06 AM #2
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    You're trying to transfer the file from PC to xoom?
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  4. 05-04-2011 03:10 AM #3
    Maxj2000 [OP]
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    Yes, from PC (windows XP) to xoom.
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  5. 05-04-2011 03:14 AM #4
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    What size is the file?
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  6. 05-04-2011 03:17 AM #5
    Maxj2000 [OP]
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  7. 05-04-2011 03:27 AM #6
    Droid-Xer Admin Icon
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    OK and windows sees the xoom as a portable media player or something like that right? Try rebooting the xoom while its connected via USB and then try the transfer again.
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  8. 05-04-2011 03:37 AM #7
    Maxj2000 [OP]
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    Tried that. Did not work.
    I noticed that Windows sees it as a device but there is no drive letter next to the device.
    Also is there a special way of transfering a file. I've just tried to do it thru Explorer.
    Is there a diffrent way of transfering ?
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  9. 05-04-2011 03:43 AM #8
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    Iwhen the xoom is connected just drag and drop from your files to whatever folder you want it in. Download a file manager like astro first. Are you using the USB cable that came with the xoom. Also ensure you have the motohelper 4.9.0 driver. I'll link right now...


    http://www.motorola.com/Support/US-E...arging-Drivers
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  10. 05-04-2011 03:48 AM #9
    bobjenkins
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    This is a confirmed issue with windows xp. Someone else figured out it was a problem with windows media player of all things. Illsee if I can find the thread with the fix

    Sent from my ADR6300 using Tapatalk
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  11. 05-04-2011 03:52 AM #10
    bobjenkins
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    I believe installing windows media player 11 or upgrading will help fix this

    Here's the thread.
    http://www.xoomforums.com/forum/motorola-xoom-video/3597-videos-computer-wont-download-onto-xoom.html

    Sent from my ADR6300 using Tapatalk
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